You can watch the video instruction below.

You can see the instructions below. We send all tracking numbers for each shipment to customers by mail, see the picture below. If you have not received a tracking number, please check your spam folder, mark our letter as not spam and you will always receive all emails on time. Adding a tracking number for UPS delivery: 1. Go to the site ups.com input the tracking number in the search bar. 2. On the opened page click Other Packages in this Shipment, after we can see all the tracking numbers for this shipment. 3. Copy the tracking number from the ups.com and input the data into sellercentral.amazon.com on the shipment page in the Tracking details section in the Tracking ID# bar. Then click Save and the shipment will change to the Shipped status. We can do the same way for the deliveries by FedEx, DHL, etc. Add tracking number for Truck delivery: 1. Open the email received from us and see the tracking number for Truck delivery. 2. Copy this one tracking number and input the data in sellercentral.amazon.com on the shipment page in the Tracking details section in Tracking ID# bar. Then press Save and the shipment will change to Shipped status.

You can see the instructions below. In the case of lost items to request information from carriers or insurance companies the customer is required to provide a screenshot of the shipment page of the Contents section. The screenshot should show the following information: 1. Current date on the computer 2. Shipment number 3. Information on the number of units Screenshot sample below, please do not cover any fields.

Адреса склада в США для создания Amazon Shipment Информация для клиентов: Доставка товара UnreaL China до склада Амазон: Адрес склада в США UnreaL China размещён на веб-сайте компании и предоставляется клиентам для использования в качестве адреса для создания Amazon Shipment. Указанный адрес используется только при условии, если используется полный путь доставки, организуемый UnreaL China до склада Amazon. Клиент сам забирает товар со склад UnreaL China в США Если клиент создает Shipment с условием, что Amazon сделает Pickup товара с нашего склада, то клиенту нужно будет уточнить точный адрес склада. Т.к. для избежания дополнительных расходов, товар можно будет забрать на одном из промежуточных складов или в транзитной зоне. В этом случае адрес должен быть уточнён клиентом у менеджера UnreaL China, перед отправкой товара из Китая. Если клиент использует наш адрес для создания Shipment и не отправляет товар через нашу компанию, клиент несёт ответственность за все возможные проблемы, включая привлечение к административной и уголовной ответственности за неправильное использование адреса. Инструкция для сотрудников UnreaL China Обаязанность сотрудников. Обязанности менеджера: Запросить у логистов актуальный адрес, откуда клиент сможет забрать товар для доставки на Amazon. Передать подтверждённый адрес клиенту для создания Amazon Shipment. Убедиться, что клиент осознаёт важность точности адреса в Shipment для дальнейшей успешной доставки. Обязанности логиста: Своевременно предоставить менеджеру точный и актуальный адрес склада. Ответственность сторон: Ответственность менеджера: Предоставить клиенту точный и подтверждённый адрес склада. Убедиться, что клиент понимает важность корректного указания адреса в Shipment. Понимать, что неверный адрес может привести к дополнительным расходам, которые клиент будет вынужден покрыть. Ответственность логиста: Предоставить менеджеру достоверную и своевременную информацию о текущем адресе склада. Убедиться, что все данные по адресу актуальны и соответствуют требованиям клиента и логистической цепочки. Понимать, что неверный адрес может привести к дополнительным расходам, которые клиент будет вынужден покрыть. Ответственность клиента: Понимать, что при создании Shipment указание неверного адреса может привести к тому, что Amazon приедет не по назначению. В случае ошибки клиента все дополнительные расходы (например, за повторный забор товара или транспортировку) ложатся на клиента.

1. Go to the Send to Amazon (view) tab as shown below. 2. Select "Final step: Tracking details 3. Click "Change carrier", and enter new carrier details. 4. This window has a choice of all carriers.

The UnreaL China company specializes in transportation from China to Europe and will become your reliable partner in organizing international cargo transportation! Delivery terms incoterms DDP and DDU Incoterms are eleven unified rules that are applied in global trade and fix the rights and obligations of the parties to a foreign trade agreement regarding the delivery of products from the seller to the buyer. In our work we mainly use DDP, DDU. 1) DDP is when the client pays all customs duties to us before sending the goods, and we ourselves pay them for the client at the customs office of destination. Mainly used for delivery to the countries of the USA, Canada, Australia, Mexico, as well as Europe and England But, for Europe, you need to check with you, as a client, whether you need to return VAT when importing goods to Europe? if you say it is necessary, then we use DDU delivery. 2) DDU is when the client pays all customs duties after the goods arrive at the customs office of destination and the customs office issues an invoice for payment of customs duties to us, and we ship to you, our client. In order to quickly resolve the delivery and ensure the safety of the company, our team approximately calculates the customs duty based on the value of the consignment, which must be paid before shipment, along with the delivery fee. And after the customs office issues an invoice, the client pays the difference, or if the duty is less than the client’s advance payment, we will refund the difference. All documents are provided. When delivering DDU to Europe, we always request company information from our client, such as: Client's company name VAT number - company tax number for Europe or England An EORI number is a European Union registration and identification number for companies that import or export goods to or from Europe. After delivering the goods to Europe and paying customs duties, we provide clients with the following documents: Form C88 is a document confirming that the goods have passed customs procedures, customs duties have been paid and officially imported into Europe or England. Form E2 is a document confirming that the goods have been paid VAT for the goods. Types of delivery that our company can provide: ✅ Express delivery (English: Express delivery; Chinese: 快递) is the delivery of individual boxes for each client separately, by plane from companies such as UPS, FedEx, DHL. As a rule, a product does not go through a large number of stages in the supply chain. This is the fastest type of delivery. Average delivery time is 3-5 working days. ✅ Air consolidation (English: Air consolidation; Chinese: 空派) - delivery of consolidated goods to different cargo clients by air. A product usually goes through a large number of stages in the supply chain. This is a relatively fast type of delivery. The average delivery time is 5-15 working days from the moment the plane departs to the recipient. There are 2 types of air consolidation delivery: a) Direct flight (English: Direct flight; Chinese: 直飞) is a fast type of air delivery from one airport in China to one airport in the destination country, roughly speaking from point A to point B without additional stops. The average delivery time is 5-10 working days from the moment the plane departs to the recipient. b) Transit flight (English: Transit flight; Chinese: 转飞) is a slower type of air delivery from one airport in China, through several airports in different cities and countries, and sometimes goods are reloaded from one aircraft to another at these transit airports . The average delivery time is 10-15 working days from the moment the plane departs to the recipient. Fast sea (English Fast sea; Chinese 快船) is the fast delivery of goods by sea, by Matson or EXX (Express Express X) companies from one port of China, to one port of the destination country, roughly speaking from point A to point B without additional stops. The average delivery time is 15-25 working days from the moment of sailing to the recipient. Sea (English: Sea; Chinese: 海派) is the slow delivery of goods by sea, from one port in China, through several ports in different cities and countries, and sometimes goods are transshipped from one ship to another in these transit ports. The average delivery time is 25-45 working days from the moment the ship sails to the recipient. Cost of delivery The price depends on: ✅ weight and volume of goods ✅ product type ✅ type of delivery ✅ sending and receiving addresses